In-Source Versus Outsource.
Vital content required for business decision-making
or day-to-day running of business operations often
exist in physical formats and the act of obtaining
these data requires extensive handling and processing.
These tasks are often tedious, labor intensive
and difficult manage. In addition, it distracts
an enterprise from spending more time on their
challenges of In-sourcing
Resource (manpower & equipment) under-utilization
during transaction troughs is expensive.
• Resource (manpower & equipment)
over-utilization during transaction surges leads
to manpower attrition, lower morale and increased
• It is expensive to develop an alternative
operational center to meet modern day business
Hub’s BPO center offers specialized and
domain-educated personnel that are trained in
handling a variety of transactions for your enterprise.
Whether you are outsourcing for finance, banking,
healthcare or government records, specially trained
and experienced domain staff will be assigned
to handle your projects.
combination of high-tech software, mature processing
methodology and proper project management structure
is used to deliver promised results and meet service
focus in accuracy and quality control coupled
with domain know-how reduces output errors dramatically
and improves costs and productivity.
Eliminate cost of troughs in demand (Under-Utilization
• Eliminate cost of surges in demand (HR,
Management, Capital expenditures, Time delays
in hiring, training).
• Business Continuity (e.g. SARS, Disasters)
for Operational Centre.
• Operating 24 hours, we process transactions
overnight so that enterprises can have fresh
data to work on the next day.
• Enhanced turn-around time leads to better
stakeholder satisfaction and experience with
• Our clients are able to better utilize
resources by re-directing manpower to focus
on core business activities.